Eyeglass Isilon Edition 1.4.4 Release Notes

Supported OneFS releases


7.1.1.x

7.2.0.x

7.2.1.x


Feature Release Compatibility


Feature

Source Cluster  Release

Target SyncIQ Cluster Release

Configuration Replication

non-DFS mode



 Configuration Replication

7.1.1.x

7.1.1.x

 Configuration Replication

7.2.0.x

7.2.0.x

Configuration Replication

 7.2.1.x

7.2.1.x

Configuration Replication

DFS mode



  Configuration Replication - DFS Mode

 7.1.1.3 and higher

 7.1.1.3 and higher

 Configuration Replication - DFS Mode

7.2.0.x

7.2.0.x

Configuration Replication - DFS Mode

 7.2.1.x

7.2.1.x

SyncIQ Policy Failover

non-DFS mode



SyncIQ Policy Failover

7.1.1.x

7.1.1.x

SyncIQ Policy Failover

7.2.0.x

7.2.0.x

SyncIQ Policy Failover

7.2.1.x

7.2.1.x

SyncIQ Policy Failover

DFS mode



SyncIQ Policy Failover - DFS mode

 7.1.1.3 and higher

 7.1.1.3 and higher

SyncIQ Policy Failover - DFS mode

7.2.0.x

7.2.0.x

SyncIQ Policy Failover - DFS mode

7.2.1.x

7.2.1.x

Runbook Robot

SyncIQ Policy Failover



SyncIQ Policy Failover

7.1.1.x

7.1.1.x

SyncIQ Policy Failover

7.2.0.x

7.2.0.x

SyncIQ Policy Failover

7.2.1.x

7.2.1.x

Runbook Robot*

Access Zone Failover



Access Zone Failover

7.2.0.x

7.2.0.x

Access Zone Failover

7.2.1.x

7.2.1.x

*Runbook Robot Access Zone Failover unsupported in Isilon version 7.1.1.x as it requires creation of an export in a non-System Access Zone.




What’s New in Eyeglass Isilon Edition Release 1.4

What’s New in Eyeglass Isilon Edition Release 1.4.3


What’s New in Eyeglass Isilon Edition Release 1.4.4

Eyeglass Diagnostics

The Eyeglass appliance now includes a diagnostic tool for the REST API and ssh queries executed by Eyeglass.


Known Issues


1462 - Export max_file_size cannot be replicated

Updated export max_file_size parameter is not replicated and replication Job fails.

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896: YaST Update Manager inconsistent between recommended and optional updates

Description: Updates are listed with icon for “recommended” but appear in “optional” summary.

Workaround: None Required. Any updates from Superna are recommended and should be applied.

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924: Inventory View shows + beside component when there are no more children

Description: In the Inventory View, components for which there are no children still show a “+” in the inventory tree. When you select the “+”, it changes to a “-” but there are no children displayed.

Workaround: None Required.

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943: Inventory View not auto-refreshed

Description: Inventory View is not auto-refreshed and if open when a change occurs does not reflect the change.

Workaround: Use the Refresh Now button or close and reopen the Inventory View.

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1080: New inventory may not appear in change management report for alarms

Description: Should change management report run before newly added object is discovered in inventory, there will be no associated change report associated to an alarm from that object until it is discovered by inventory.

Workaround: None available

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1138: Eyeglass UI does not block configuration of duplicate remote logging service

Description: If you configure the same remote logging service twice in Eyeglass, the forwarding of logs to the logging service will fail

Workaround: Only configure 1 instance of a remote logging service.

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1213: Change Management Report for all Isilon Clusters

Description: Change records for both Isilon Clusters managed on an Eyeglass appliance will be provided in a single report.

Workaround: None Available

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1354: Update export path creates new export instead of updating existing one

Description: When the path for an export where only a single export is specified is modified, the Eyeglass replication Job creates a new export on the target based on the updated path and leaves the previous export on the target.  

Workaround: Manually remove the old export from the target using Isilon OneFS.

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1355: Edit Job configuration to include share/export deselected from another Job causes share/export to be reselected.

Description: When you edit a Job B configuration to include share/export that had already been deselected from Job A, this causes this share/export to be reselected for Job A as well.  

Workaround: None available.  Should the share/export subsequently be deselected from Job B it should then also be manually deselected again from Job A.

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1580: Delete and Create export within same replication cycle orphans deleted export on the target with OneFS 7.1.1.x

With OneFS 7.1.1.x, a delete and create export operation which occurs within the same replication cycle will replicate the export that was created on the next replication cycle but the export deleted on the source will not be deleted on the target.  

Workaround: Manually remove the deleted export from the target using Isilon OneFS.

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1612: Some alarms not cleared

Alarms other than the “Replication job failed to run “ are not cleared automatically once the error condition has been resolved.

Workaround: Clear the alarm manually from the Eyeglass UI.

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1625: Custom QUOTA Jobs require extra replication cycle to be deleted

In the Eyeglass Jobs window, when you delete a CUSTOM Job and then the associated QUOTA Job is not immediately deleted.  It is deleted on the next replication cycle.

Workaround: None required.

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1639: Able to manually Run Now disabled Custom Job

Eyeglass Jobs window allows you to Run Now on a Custom Job which has been disabled.  A message is displayed indicating that the Job has been queued but the share/export configuration replication Job is not run and the associated QUOTA Job is run and quotas are replicated.

Workaround: Do not Run Now for Custom Job that has been Disabled.

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1641: Custom Job does not include shares/export when source or destination path configured with a trailing /

If you enter source or destination path for Eyeglass Custom Job with a trailing / (for example /ifs/data/test/ ), the Custom Job will not pick up the related shares and exports.

Workaround: Source and destination paths must be entered without the trailing / - for example /ifs/data/test.

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1644: Replication still performed when shares/exports de-selected from Custom Job

The Eyeglass Edit Configuration window will indicate that shares/exports have been deselected but deselected shares/exports will still be replicated on schedule.

Workaround: None available.

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1788: Delete of unlinked user quota on source may not delete matching quota on the target

Attempting a quota replication after deleting an unlinked user quota may fail to delete the quota on the target with a Job status of success but an Audit failure.

Workaround: Deleted quota manually deleted on the target.

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1789: Able to select shares/exports/quotas outside job path after deselected

After a share/export/quota has been deselected from an Eyeglass Job, it can be re-selected for a different Job even if it is outside the Job path.  As a result, the Job may have  an error for these share/export/quota due to path not found error.

Workaround: Do not customize Eyeglass configuration replication Job and select share/export/quota that are outside the Job path.

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1887: Multiple SyncIQ policies associated with same Zone will result in transient error on Eyeglass Zone replication creation

Where there are multiple SyncIQ policies which are associated to the same zone and Eyeglass configuration replication is being used to create the zone on the target, the first Zone replication job will succeed, but subsequent Zone replication jobs for the same Zone will fail with the message “Zone ‘<zone name>’ already exists”.

Workaround: None required.  Error will be cleared on subsequent configuration replication cycle.

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1924: Quotas on excluded SyncIQ directory are selected for replication

Eyeglass quota job includes quotas related to excluded SyncIQ directories.  If quota job is run, it will typically fail due to path not found.

Workaround: Customize Quota Job and deselect quotas for excluded directories.

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1998: Custom Eyeglass configuration replication Job does not have an associated Zone replication Job

When you create a new custom Eyeglass Job, an associated Zone replication Job is not created.

Workaround: Zone must be created manually or already exist on the target cluster in order for Eyeglass configuration replication to succeed.

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2004: Custom Quota Job is incorrectly listed in the Failover: Quota Failover (RUN MANUALLY) section in the Jobs window

When you create a new custom Eyeglass Job, the associated Quota replication Job is created and incorrectly listed under Failover: Quota Failover (RUN MANUALLY) section in the Jobs window.  Custom Quota Jobs do not need to be run manually, they are run automatically each time the customer Eyeglass configuration replication Job is run.

Workaround: None required.  Custom Quota Jobs do not need to be run manually, they are run automatically each time the customer Eyeglass configuration replication Job is run.

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2005: Jobs window Jobs Definition tab does not update after navigating to the Running Jobs tab

After initiating a “Run Now” from the Jobs Definition window, if you go to the Running Jobs tab and then back to the Jobs Definition window, the Jobs Definition window may continually display a “Loading…” message.

Workaround: Use the Refresh Now button to update the Jobs Definition window to the current view.

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2007: Job error after deleting quota

After running Quota Job and successfully replicating quota to target, if quota is deleted and Quota Job is run again the Quota is successfully deleted from the target but the Quota Job has Error status.

Workaround: None required - quota is deleted.

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2038: Create alias results in temporary error

When an nf alias is replicated to the target, the initial create leaves Job in Error state with  related alarm " Alias <alias name> already exists on this zone"

Workaround: None required.  Next replication cycle clears the error.

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2043: Configuration replication job has error after zone is deleted

For the case where Zone related to a Configuration Replication Job is deleted on the source, the Zone and associated configuration items are successfully deleted on the target, but the Configuration Replication job remains in Error state.

Workaround: None required.  Shares and exports are deleted as expected.

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2045: Edit Configuration for Custom Job has multiple source cluster selected where Eyeglass is managing more than 2 clusters

For the case where Eyeglass is managing more than 2 clusters, it may occur that the Edit Configuration view incorrect.

Workaround: None required.  Shares and exports are replicated as expected.

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2046: Job Edit Configuration view has the wrong parent selected

For the case where a configuration replication job contained a configuration items and the last configuration item is deleted - after the configuration item is deleted, the parent in the Edit Configuration view continues to be selected for the Job even though when you expand the tree there are correctly no children selected.

Workaround: None required.

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2047: Exports are not selected in Preview Configuration for Directory Migration job

Create Directory migration job where exports are associated with the directory being migrated.  Open the Preview Configuration window and the related exports are not displayed.

Workaround: None required. Export although not displayed is replicated to the target cluster as part of the Directory Migration Job.

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2049: Delete Zone does not delete associated configuration items on target for custom Jobs and auto jobs with disabled zone Job

Create Directory migration job where exports are associated with the directory being migrated.  Open the Preview Configuration window and the related exports are not displayed.

Workaround: None required. Export although not displayed is replicated to the target cluster as part of the Directory Migration Job.

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2081: Update export job shows error when multi-path export overlaps the path of a single path export

Update is correctly replicated to the target, but the Eyeglass Job shows an error if a multipath export contains a path which is overlapping with another export.

Workaround: If possible, remove the overlapping path from the multi-path export.

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2155: Access Zone Networking info display in Inventory View requires Failover Readiness job to have run

To see the Networking info for an Access Zone in the Inventory View, the Failover Readiness job has to have run..

Workaround: Enable Failover Readiness job..

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2218: SyncIQ Job Report link to RPO documentation is broken

Selecting the Eyeglass documentation link in the SyncIQ Job report email leads to a page not found error.

Workaround: Access the RPO documentation using this link: RPO Trending and Reporting.

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2221: SyncIQ Job Report SyncIQ Job Troubleshooting incorrectly reports on running Jobs when the SyncIQ Policy interval is greater than the 24h interval at which the report runs

SyncIQ Jobs Troubleshooting incorrectly reports that “No SyncIQ jobs have been run for the last 24-hours.” when the actual SyncIQ Job interval is greater than the default 24h Report interval.

Workaround: None required.  The average calculated interval is provided for review.

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2224: Eyeglass Cluster Configuration Report runs when Cluster is unreachable

Eyeglass attempts to run the Cluster Configuration Report for Cluster that is not reachable.  The Job is started but does not complete.

Workaround: None available.  Report will run successfully once cluster is reachable.

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2235: Eyeglass replication Job does not complete when source cluster becomes unreachable after Job has started

If the source cluster becomes unreachable after the Eyeglass configuration replication Job has started, the Job does not complete.

Workaround: None required.  The Job will eventually complete after all communications timeouts have occurred.  This may take an hour.

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2060: Access Zone Replication Error - Error on creation of shared resource

Error on Replication for Access Zone which shows Error on creation of shared resource.

Workaround: None required.  Once SyncIQ Job has run again in OneFS, the next time configuration replication runs the Access Zone is replicated.

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2061: Access Zone name for Directory Migration is case sensitive

Check for Access Zone exists on target cluster for Directory migration fails is case sensitive and will fail if Access Zone exists with same name but different case.

Workaround: Access Zone name and case must be identical between source and target for Directory Migration.

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2488: Inconsistent behaviour in Run Now for Disabled Jobs

When Run Now is selected for an Eyeglass Job which is disabled, the handling is different depending on Job Type and state:

For Job which is “Policy Disabled” - Run Now is blocked for all Jobs

For Job which is “User Disabled” - Run Now not blocked and all enabled Jobs run

For Robot Job which is disabled - Run Now not blocked, Job is initiated and then fails.

Workaround: Only select enabled Jobs for Run Now.  

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2560: Zone Readiness shows error in Mapping when 1 pool is mapped to 2 pools

In the case where a single pool is mapped to 2 pools the Zone Readiness shows an error.

Workaround: Pool mapping should be 1 to 1.  

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2598: Audit fails after DFS failover then OK after subsequent config replication

After a DFS Failover, the DFS readiness for the policy failed over may show Error.  When you expand you can see that the Configuration Replication has completed successfully, but that the Audit has failed. Audit alarm generated. Info example:  Auditable source (type: 'smbshares', zone: 'n/a', name: 'System:files') and target (type: 'smbshares', zone: 'n/a', name: 'System:files') objects not found on source or target cluster, hence audit fails

When the Source and Target clusters are manually checked, they have correct shares despite the Audit error.

Workaround: None Required.  After subsequent replication cycle the error is cleared.

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2599: DFS Readiness Status Pending blocks Failover

When the DFS Readiness Status for a policy is “Pending” you are blocked from failing over.

Workaround: None Required.  “Pending” is an interim state for new Job that has not been run, or a Job where Configuration Replication has run but Audit has not completed.  The Job will leave Pending state and then the Failover can be initiated.

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2581: Runbook Robot write data to mount step fails

The write data to mount step may fail for Runbook Robot job on an Isilon Cluster 7.1.1.x version.

Workaround: Disable Runbook Robot mount step when running the Runbook Robot job on an Isilon cluster 7.1.1.x version.  Instructions to disable the mount step can be found here.

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2583: Failover log sometimes missing failed steps

The failover log for a Failover Job that has failed will sometimes be missing the failed step.

Workaround: View the Failover Job in the Running Jobs window to see the failed step.

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2589: DFS Failover does not work without Resync prep step

When the SyncIQ Resync Prep option is not selected for a DFS failover, the SyncIQ policy on the original cluster is not disabled and the mirror policy on the target is not created.  As a result, the Eyeglass DFS Job remains active on the original cluster which results in shares being deleted from the target cluster which is now the active cluster after the failover.

Workaround: Do not uncheck the SyncIQ Resync Prep failover option for a DFS failover.

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2596: Network Pool Mapping may show pools not associated with Zone

The Network Pool Mapping may show pools that are not associated with the Zone selected.  

Workaround: None available

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2614: Able to set DFS Mode for RunbootRobot Job

DFS Mode is not support for RunbookRobot Jobs, but the Eyeglass GUI does not block you from enabling DFS mode.  

Workaround: Do not enable DFS mode for RunbookRobot Jobs.

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2628: Job Definitions window does not sort properly

Click on column headings in Jobs window to sort listings does not sort properly and sometimes lists jobs outside of the category groupings.  

Workaround: None available

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2659: No alarm for Configuration Replication when the Job fails before actual replication

If the Eyeglass Configuration Replication task fails in the preparation stage prior to the actual replication of configuration items, no alarm is generated.  

Workaround: None available

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2666/2723: Problems for Controlled Failover when Source becomes unreachable during failover

In a Controlled Failover where requirement is that Source cluster is reachable, should the Source cluster become unreachable during the failover an error will occur on the failover job but it is possible that no failover log will be generated.  

If the Source becomes unreachable after Failover Wizard validation but before the Failover starts, a log is generated with 1 line that states success.  The Running Jobs window has no details

Workaround: None available

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2705: Failover Wizard incorrectly displays Policies in the USERDISABLED state with status enabled

When selecting policies for failover in the Failover Wizard, policies in the USERDISABLED state are listed for selection and show their state as enabled.  Selection of a USERDISABLED policy for failover will fail.

Workaround: Verify the state of your Eyeglass policy job in the Jobs window before proceeding with failover and ensure that it is enabled.

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2713: Failover Wizard may not load the Policy list after using the Back button

If you use the Back button after selecting one or more policies for failover, the Policy list may not load the policy list.  It will remain in the loading state.

Workaround: Close and reopen the DR Assistant window.

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2718: Runbook Robot Eyeglass Configuration Replication job may incorrectly appear on the Configuration Replication job list for the System Access Zone

In the Zone Readiness details for the System Zone, the Eyeglass Configuration Readiness may incorrectly include the Runbook Robot Eyeglass Configuration Replication Job.

Workaround: None required.

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2721: Failover with Continue on Error for Policy which has been configured to run “Whenever the source is modified” or with a Sync Job that will exceed 1 hour runs risk of placing SyncIQ Policy in Error state such that no subsequent steps will proceed

Failover with Continue on Error that continues while the SyncIQ job will carry on to the make writable step but in the process may put the SyncIQ Job on the source cluster in an error state such that the remaining failover steps on the Source such as Resync Prep will fail.

Workaround:

  1. Allow long running SyncIQ Job to complete before starting the failover.

  2. Change the schedule for the policy configured to run “Whenever the source is modified” to manual before starting the failover.

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2726: With more than one Runbook Robot job configured, the Runbook Robot failover log only contains the details for one of the Jobs

When you have more than 1 Runbook Robot job configured on your Eyeglass, the Runbook Robot failover log only contains information for one of the jobs.

Workaround: Only have 1 Runbook Robot job on your Eyeglass appliance.

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2890: Zone Readiness Incorrect Warning status and sends Critical Alarm

In the case where an Access Zone contains SyncIQ policies which are only related to NFS exports (no shares), the Access Zone Readiness will incorrectly report it’s status as Warning even when all components of Readiness are OK. When you select the Overall Status link you will see that all Status are OK but in this case the status for the Eyeglass Configuration Replication Read… criteria is missing even though in the Jobs window the related Eyeglass Job is OK.  Example:


This condition also results in a Critical Zone Readiness alarm.



Workaround: Having a share related to the Eyeglass Configuration Replication job will result in status being displayed properly for the Zone Readiness:

Step1: We recommend you to create the hidden share (example tempshare$) with a path protected by the policy in the Access Zone. A new sub-path with no data could be used to ensure that actual data is not exposed via the share or an existing path could be used.

Step2: Once you create the share on the source, if you are using a new path run the policy in order to create the path on the target cluster or wait for the policy to run on it's schedule.

Step3: The next Eyeglass Configuration Replication job cycle that runs when the share is discovered and it's path exists on the target will create the share and the Configuration Replication Job should not have any error (without the path on the target, the share will not be able to be created on the target). At this point, Configuration Replication Job is OK and you can see that share in the Inventory View on both source and target cluster.

Step4: After that, please run the Failover Readiness job. With the share associated to the policy in the Zone, the Warning will disappear.

Step5: Open the DR Dashboard Zone Readiness and confirm Overall Status is OK

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2868: Error for Eyeglass Configuration Replication Job with Exports that have the same path

If an Eyeglass Configuration Replication Job contains more than one Export with the same path, this may result in a Eyeglass Configuration Replication Job error and / or an AUDITFAILED state in the DR Dashboard for that job.

Workaround: The following workaround is available to address this issue:

  1. Modify exports on the source to add a second path which is a sub-folder of the existing path.  This way Eyeglass will identify each Export uniquely.  Example

           Initial State:

            export 1:   /ifs/data/folder

            export 2:   /ifs/data/folder

           Updated State:

            export 1:   /ifs/data/folder

                             /ifs/data/folder/sub-folder

            export 2:   /ifs/data/folder


          2) Exports must have different Clients.

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2882: Phone Home Email Disabled

Phone home feature is changing and will be disabled . A new web direct option will be used in a future release.

Workaround: Use the Eyeglass Backup Full Archive function to collect Eyeglass configuration and logs.  Procedure is described in the document

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2895: Inventory SPN View is truncated

The Eyeglass Inventory view may be truncated and not display all SPNs stored in the database.

Workaround: Use isi command directly on cluster to determine all SPN.

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