Eyeglass Services


The Eyeglass Services are available through EMC Select ordering process for direct or channel partners of EMC.

Install Maintenance Task

Product Installation Services

  1. Service - Superna ™ Eyeglass Ransomware Defender Installation and Config Service Description

DR Design Services

Check List Comparison of the DR Design Services



Key Tasks

DR Quick Start (eyeglass-P015)

DR Design and Implementation (eyeglass-P013)

Overall DR Design and Document Deliverable

Yes

Yes

Configure All Access Zones

No (only Runbook robot)

Yes

Configure All Policies for DFS

No (only 1 as sample)

Yes

Configure Continuous DR Test Feature (runbook Robot)

Yes

Yes

Document all Access zones, IP Pools, Smartconnect Aliases, DNS changes, AD changes

No (only Runbook Robot Zone)

Yes

Train on Failover Operations

Yes

Yes

Complete Environment Assessment (SyncIQ, AD, DNS, Eyeglass) included in Design document

No

Yes

Failover customer production Data (See Eyeglass partner services here)

No

No