Service - Superna ™ Eyeglass Easy Auditor Auditing Best Practices

Eyeglass Service Description

Part number “SEL-EyeGlass Auditing Best Practices - eyeglass-P017

Service - Superna ™ Eyeglass Easy Auditor Security Assessment

Overview:

This service is designed for customers who have deployed Superna Eyeglass Easy Auditor and need an assessment of there IT NAS environment for audit best practices to audit   


  • Hands on changes to external IT components example DNS, Isilon, Active Directory or other non Superna supplied products.

  • Security changes to any infrastructure

  • Service delivery requires customer to have hands on knowledge of all external IT components.


Prerequisites:

  • Eyeglass DR Edition is installed already

  • Easy Auditor Installed and configured or purchased installation service for Easy Auditor

  • Schedule service installation here


Phase I - Data Collection: - Interview


The following tasks will be completed in this phase:



  1. Customer Interview - WebEx

    1. Identify audit requirements and objectives.

    2. Identify compliance regulations requirements (HIPPA)

    3. Identify security use case requirements for customer environment (limited to 5 use cases)

  2. Design Phase - document deliverable

    1. Design document that outlines how to configure easy Auditor for each objective

      1. Review Isilon HIPPA compliance control audit configuration

      2. Use case easy Auditor configurations and instructions on how to configure and monitor

  3. Implement/Testing Phase - webex

    1. Review Design document

      1. Schedule implementation call to apply configuration for each use case

      2. Test each use case to verify results and how to interpret the results

    2. Knowledge Transfer Phase - webex

  1. Review results from use case testing results to verify the criteria for each use case is met

  2. Wrap up Service Delivery


Acceptance Agreement

We understand a signed copy of this document will give Superna the authority to arrange resources on our behalf.  This is a pre-paid service with no additional fees and fixed scope. Service will be handled with reasonable effort based on resource availability and management discretion. Superna Inc  and Superna LLC Terms and Conditions for shall govern the services provided under this Quotation.


Company Name____________________________________________________________

Signed: __________________________________________________________________

Name (PRINT):_____________________________________________________________                                                          

Position:__________________________________________________________________

Telephone: _______________________________________________________________